FAQ

You can join the library in person or online. To register at one of our library branches, you will need a Urbana city card (available for purchase at the library) and a valid personal ID.

• Children and young people under 18, can join the library for free.
• Students and pensioners are eligible for a discounted membership fee upon presenting appropriate documentation.

Online registration is available for adults (18+) only. The online membership fee is €15 and includes access to remote services only.

You can renew your membership through Cobiss+ or in person at your nearest library branch.

To access Cobiss+ services and e-resources, you’ll need a personal password. You can manage this through My Library (Moja knjižnica), which allows you to reserve, renew, and request materials via the COBISS+ online catalog.

If you’ve forgotten your password or haven’t set one up yet, you can do so using the online form:

• Click on Change Password to create or update your password.

If you’ve forgotten your password, click on Forgot Password to request a new one.

With Cobiss+ and the mCobiss mobile app, you can:

• View borrowed items
• Renew loan periods
• Reserve or request materials
• Order items via interlibrary loan
• Set up personalized notifications

Yes! You can receive reminders about:

• Upcoming due dates
• Membership expiration
• Reserved items ready for pickup
• Overdue items

You can manage these settings in Cobiss+, mCobiss, or directly at the library.

If an item is not available at the Ljubljana City Library, you can order it from other Slovenian libraries via:

• The library website
• Cobiss+
• In person at any branch

The interlibrary loan service has a fee of €9.00 per item.

You will receive the third overdue notice on the fifteenth day after the second overdue notice. Then you will have to pay 0,50 EUR for the first overdue notice, 1,00 EUR for the second overdue notice, 2,10 EUR for the third overdue notice plus the overdue fine for each item.

Yes, if you enable notifications, you can receive email or SMS alerts reminding you of upcoming due dates and potential overdue items.

If you lose or damage a library item, you will be required to either pay the replacement cost or provide a new copy in good condition. In both cases, a processing fee will also apply. For individual cases, please contact the head of the library where you borrowed the item.

Please do not attempt to repair damaged items yourself. Simply report the damage to a librarian when you return the item.

Yes. If you are a library member, you can use library computers and access the internet free of charge via Libroam.

Yes. Non-members may use designated e-point computers at the Ljubljana City Library for up to 15 minutes free of charge. For longer use, the fee is €1.00 per hour.

Services such as printing, photocopying, and returning items at a different branch are subject to a fee according to the current price list, available at mklj.si/en.

Yes. You can submit an Interlibrary Loan Request either in person at the library or online via cobiss.si/en → My COBISS / My Library. The service costs €9.00 per item.

Yes! You can find our monthly Event Program and Event Calendar on the Ljubljana City Library homepage.

Most of the libraries are adequately accessible for the physically disabled. Check the pages for the individual library locations for specific information.